INSURANCE

We endeavour to help you utilise your medical insurance where possible and ask that prior to your initial appointment with us that you thoroughly check the conditions of your policy. Every policy is different and each case is dealt with on an individual basis both by us and by your insurers. Things to note in particular if you are using health insurance to pay your account are the following:

Many insurers expect you to be referred for treatment by a formal route which includes your GP and a specialist. If you are unsure about how this works do please give us a call and we will help you to plan this to ensure that your insurance provider’s procedures are met.

If you can please

1. Provide us with the name of your insurance group.
2. Membership No (and if appropriate Group Membership No).
3. Pre-authorisation if this is a requirement of your policy. This is normally in the form of a number unique to you.

Your insurers may indicate to you that a percentage cost of the fee for each session will be met by them, this will mean you are liable for the remainder of the fee; once again this will vary from policy to policy. We would greatly appreciate it if you would settle direct with us if the cost of your treatment is to be shared between you and your insurers, this minimizes unnecessary administration processes and difficulties that arise with shared responsibility for the settlement of fees. It is our experience that insurers reimburse patients far more quickly than settling directly with the Practice.

When you book your appointment with us we will advise you if we need you to settle your account directly with us. We will issue you with receipts which you can then submit for reimbursement.